Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment gateways)
• Account login credentials

B. Information We Automatically Collect

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and tracking technologies (see Section 6)

C. Information from Third Parties

• Payment processors may provide transaction details.
• Social media platforms (if you log in using social accounts).

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To improve our website and services
• To send promotional offers and marketing communications (you can opt out at any time)
• To detect and prevent fraud or security issues
• To comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Service Providers: Third-party vendors that help us process payments, deliver orders, or provide customer support.
• Legal Authorities: If required by law, legal proceedings, or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

All third parties are required to protect your information and use it only for authorized purposes.

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

• Secure Socket Layer (SSL) encryption for transactions
• Regular security audits
• Restricted access to personal data within our organization

However, no online platform is 100% secure, and we encourage you to use strong passwords and protect your account credentials.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time.

To exercise these rights, contact us at [Your Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: Help us understand user behavior (e.g., Google Analytics).
• Marketing Cookies: Used for personalized ads and promotions.

You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

10. Location Data Usage

Our application may collect and use location information from delivery partners to provide accurate delivery services. The location data helps us to track delivery routes, identify nearby orders, estimate delivery times, and improve the overall delivery experience for customers.

Location access is used only while the delivery partner is actively using the app or performing delivery tasks. This information is used solely for operational purposes such as order assignment, navigation, and delivery verification.

We do not sell, rent, or share your precise location data with third parties for marketing purposes. Location information may be processed securely within our system to ensure smooth and efficient service.

Users can control location permissions at any time through their device settings. However, disabling location access may affect the functionality of certain features of the application.

11. Contact Us

For any privacy-related concerns, please contact us:
📧 Email:contact@ohrange.in

📞 Phone: 8297717788
📍 Address: Plot No 74, Raghavendra colony, Qthbullapur, Hyderabad-500055